IDC: Dynamic Players in the Information Security Services Market Grapple with Increasingly Complex Projects

FRAMINGHAM, MA – JUNE 27, 2001 – As organizations expand their networks to enable employees, customers, partners, and suppliers to access them from a variety of devices, they are exposing themselves to an increasing number of security risks. This exposure is driving demand for information security services and, according to IDC, creating heated competition among many types of service firms in the market.


"Competition within the information security services market is extremely competitive and highly dynamic," said Allan Carey, senior analyst with IDC’s Information Security Services research program. "The players are coming to market with diverse backgrounds, and they all bring their own unique perspective, strengths, and challenges."

One challenge that all information security service firms are struggling with is responding to the increasing complexity of customer requirements.

"To handle the increasing complexity of projects, security service providers need consultants and engineers with a wide array of skills and a deep understanding of security technologies. Also, they should possess industry-specific, technical, and strategic expertise," said Richard Dean, program director for IDC’s Infrastructure Integration and Support Service research.

In an effort to obtain the necessary expertise, many information security service firms are turning to partnerships. "To fill in the gaps of their service offerings so that they’re positioned to provide comprehensive solutions, it’s essential that security service firms form close partnerships with technology vendors as well as with other security services providers," Dean said.

IDC also expects to see heightened acquisition activity in the market during the next two years as information security services firms seek to expand their competencies and increase their international presence.

"The service providers who succeed in the information security market will be those who retain a highly skilled staff, invest in R&D, and deliver solutions that address strategic business goals and solve existing problems," Carey said.

IDC recently published 2001 Information Security Services: A Competitive Segmentation and Analysis (IDC #B24746). This report is based on interviews with 31 vendors in the information security services market. It profiles the 31 vendors and looks at how well each is positioned for future growth. The report analyzes supplier trends and ends with recommendations service providers can implement to improve their market share.

To purchase this report, contact Jim Nagle at 1-800-343-4952, extension 4549, or at

About IDC

IDC is the foremost global market intelligence and advisory firm helping clients gain insight into technology and ebusiness trends to develop sound business strategies. Using a combination of rigorous primary research, in-depth analysis, and client interaction, IDC forecasts worldwide markets and trends to deliver dependable service and client advice. More than 700 analysts in 43 countries provide global research with local content. IDC's customers comprise the world’s leading IT suppliers, IT organizations, ebusiness companies and the financial community. Additional information can be found at

IDC is a division of IDG, the world's leading IT media, research and exposition company.

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