IDC Expects eMarketplaces to Broaden Their Services

FRAMINGHAM, MA — DECEMBER 5, 2000 — During the next few years, emarketplaces will significantly expand the type of services they offer. In addition to order matching and transaction brokering, IDC expects they will begin to provide financial, marketing, logistics, project management, and even legal support services.

 

"eMarketplaces are ideally positioned to provide a suite of business services related to the transaction," said Dr. Leo Lipis, senior analyst for IDC's eMarketplace Services research program. "These types of services will help ensure the transaction is completed through the emarketplace's systems and provide incentives for participants to continue to conduct business through the emarketplace."

Before emarketplaces can begin offering this additional functionality, however, they will need significant help from service providers to set it up. IDC believes external service firms will complete almost all projects that incorporate business services into emarketplaces. According to the global market intelligence and advisory firm, there will be more than 1,000 such projects in

2004.

"There will be a substantial market opportunity for emarketplace service firms to link emarketplaces with other firms that have core competencies in providing financial, marketing, logistics, project management, and legal support services," Lipis said. "Service firms that have established relationships with business services providers are likely to have the competitive advantage."

Information like the above can be found in IDC's new report, Emerging Trends: The Services Opportunity for Integrating Business Services into eMarketplaces (IDC #B22946). This report looks at what type of business services will be integrated into emarketplaces and the opportunity for services firms to implement them. The report also discusses the adoption rates for these services. To purchase the report, contact Jim Nagle at 1-800-343-4952 at extension 4549 or at

jnagle@idc.com.

About IDC

IDC is the foremost global market intelligence and advisory firm helping clients gain insight into technology and ebusiness trends to develop sound business strategies. Using a combination of rigorous primary research, in-depth analysis, and client interaction, IDC forecasts worldwide markets and trends to deliver dependable service and client advice. More than 700 analysts in 43 countries provide global research with local content. IDC's customers comprise the world's leading IT suppliers, IT organizations, ebusiness companies, and the financial community. Additional information can be found at www.idc.com.

IDC is a division of IDG, the world's leading IT media, research and exposition company.

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