IDC Financial Insights IDC MarketScape Evaluates Commercial Account Analysis Software

FRAMINGHAM, MA, February 6, 2012 – A new IDC MarketScape report from IDC Financial Insights assesses seven commercial account analysis software vendors. This comprehensive study, IDC MarketScape: U.S. Commercial Account Analysis Software 2011 Vendor Assessment (Document # FIN231970), was designed to provide bankers with comprehensive information about these solutions and identify which solutions are best suited for different market segments. Key vendors featured include: CSC (Hogan Relationship Pricing Manager), Fiserv (Standard Solutions / Relationship Pricing and Analysis), FIS (Extended Account Analysis), Infor (Complete Billing System), Jack Henry & Associates (Enhanced Account Analysis), Open Solutions (Weiland-Account Analysis), and Oracle.

"Today, banks require an effective and efficient account analysis system to provide relationship pricing to their commercial clients" said Jeanne Capachin, Research Vice President, IDC Financial Insights. "With a growing number of vendors in the market, it is critical to match institution requirements with technology solution characteristics to ensure success. There's no need to buy a BMW if the Volkswagen will provide all the capabilities the bank needs."

Banks ranging in size from community banks to the largest global banks are investing in their commercial account analysis solutions in response to both regulatory change and renewed focus on generating noninterest income. This study finds that commercial account analysis solutions are fine-tuned for banks of all sizes. Although there are a wide set of vendors serving the commercial account analysis solutions market, this new report will help banks of all sizes more easily navigate this market, compare leading vendors, and develop a short list of providers most appropriate to their operational capabilities and customer set.

IDC MarketScape criteria selection, weightings, and vendor scores represent well-researched IDC judgment about the market and specific vendors. IDC analysts tailor the range of standard characteristics by which vendors are measured through structured discussions, surveys, and interviews with market leaders, participants and end users. Market weightings are based on user interviews, buyer surveys and the input of a review board of IDC experts in each market. IDC analysts base individual vendor scores, and ultimately vendor positions within the IDC MarketScape, on detailed surveys and interviews with the vendors, publicly available information and end-user experiences in an effort to provide an accurate and consistent assessment of each vendor's characteristics, behavior and capability.

For additional information about this study, or to arrange a one-on-one briefing with Jeanne Capachin please contact Sarah Murray at 781-378-2674 or Reports are available to qualified members of the media. For information on purchasing reports, contact; reporters should email

About IDC MarketScapes

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About IDC Financial Insights

IDC Financial Insights assists financial service businesses and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Staffed by senior analysts with decades of industry experience, our global research analyzes and advises on business and technology issues facing the banking, insurance, and securities and investments industries. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology market. IDC is a subsidiary of IDG, the world’s leading technology, media, research, and events company. For more information, please visit, email, or call 508-620-5533. Visit the IDC Financial Insights Community at