IDC Manufacturing Insights Releases Product Lifecycle Management and Aftersales Service Strategies Predictions for 2014

Framingham, MA – January 15, 2014 – Today, IDC Manufacturing Insights hosted a web conference “IDC Manufacturing Insights 2014 Predictions: Product Lifecycle Management and Aftersales Service Strategies” highlighting the top 10 predictions for the year ahead. Featuring analysts Kimberly Knickle, Sheila Brennan, and Amy Rowell, the session provided organizations with insight and perspective on long-term industry trends along with new themes that may be on the horizon. The Predictions web conference series is designed to help company leaders capitalize on emerging market opportunities and plan for future growth.

An audio replay of today's web conference will be available within 12 hours; to access the replay and receive a complimentary copy of the presentation, a please visit:

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The Top 10 Predictions are:

Prediction #1: Manufacturers will increasingly place a strategic focus on Product Economics and Servitization

Prediction #2: Product lifecycle strategies will focus on PLM value realization and innovation

Prediction #3: Most will hone Service Excellence initiatives to bolster technician “service readiness”

Prediction #4: Leading manufacturers increase investment in Connected Service Platforms

Prediction #5: Products will become increasingly “software-driven," and will require systems engineering to manage growing product and process complexity

Prediction #6: Modernized  PLM and service strategies will necessitate integration between enterprise IT, "Smart“  Product technology, and leveraging pillar technologies

Prediction #7: PLM analytics will grow in importance as manufacturers seek to leverage product data to make more informed decisions

Prediction #8: Manufacturers increasingly emphasize Design-for-Serviceability practices to fulfill SLAs on future "products-as-service-platforms"

Prediction #9: Service Provider use will increase for augmenting capabilities and for select engineering and aftersales service functions

Prediction #10: Additive manufacturing/3D Printing begins to transform the way that manufacturers design and deliver products

“In 2014, manufacturers' product and service strategies will become increasingly global, multidisciplinary, innovation-based, and customer-focused. As a result, PLM strategies and tools need to evolve to support this transformation,” said Amy Rowell, research manager, IDC Manufacturing Insights. “Manufacturers will place increasing emphasis on the value realization of PLM investments and invest in the services that will be core to future profitable revenue growth.”

For additional information about these predictions or to arrange a one-on-one briefing, please contact Sarah Murray at 781-378-2674 or Reports are available to qualified members of the media. For information on purchasing reports, contact; reporters should email

About IDC Predictions

A hallmark of IDC’s offering for three decades, the annual Top 10 Predictions reports provide our outlook on the IT market, across industries, in the coming year. IDC will publish dozens of Top 10 Predictions documents for 2014. Please visit for a complete listing.

About IDC Manufacturing Insights

IDC Manufacturing Insights assists manufacturing businesses and IT leaders, as well as the suppliers who serve them in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Staffed by senior analysts with decades of industry experience, our global research analyzes and advises on business and technology issues facing asset intensive, brand oriented, technology oriented, and engineering oriented manufacturing industries. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology market. IDC is a subsidiary of IDG, the world’s leading technology, media, research, and events company. For more information, please visit, email, or call 508-988-7900. Visit the IDC Manufacturing Insights Community at