IDC Report Highlights Leading Indicators for Services Spending Across 14 Industries in Six Countries

FRAMINGHAM, Mass., April 4, 2012 – A recent International Data Corporation (IDC) survey shows that in terms of services spending for 2012, much uncertainty exists in the United States with close to 20% of companies surveyed unsure of spending plans. Given this uncertainty, companies with the available cash (or a service provider able to “show them” the cash) will still spend on engagements offering clear business value in the form of greater efficiency, cost savings, flexibility, and competitive advantage.

According to Rebecca Segal, vice president of Global Services Markets and Trends, "Greater budget uncertainty requires showing a stronger business case for adoption of external services in 2012. Service firms must be able to clearly articulate business benefit in terms of cost savings and efficiency gains, business effectiveness, and addressing of compliance regulations. These are the highest priorities for customers and will drive the release of services spending."

Additional findings from the IDC survey include:

The greatest services spending gains are expected in Asia/Pacific with more conservative spending expected in Western Europe

Security remains the area of greatest planned investment overall

Corporate profits, cash on hand, and availability of internal staff are more important influencers of services spending than macroeconomic factors

The IDC study, Worldwide Services Leading Indicators Survey, 2012 (IDC #233911) highlights survey results across 14 industries with interviews in six countries: U.S., U.K., Germany, France, Australia/New Zealand, and Singapore. The survey examined whether spending on external services will increase, decrease or stay the same in 2012; what the business priorities are for 2012 and what the key drivers of spending will be; as well as which business priorities are being addressed with new IT initiatives.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community, to make fact-based decisions on technology purchases and business strategy. More than 1,000 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. For more than 48 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting