IDC Retail Insights to Reveal Top 10 Predictions for 2013

Framingham, MA – December 4, 2012 – IDC Retail Insights today announced details of a webinar to reveal the Top 10 Predictions for the Retail Industry in 2013. The complementary, one hour webinar will be held on December 6th at 11:00 a.m. ET and will feature current research and timely analysis on best practices surrounding the use of information technology to assist companies in improving their capabilities within areas such as product lifecycle management, supply chain, IT productivity, merchandise strategies, and omnichannel customer experiences. IDC Retail Insights analysts including Group Vice President, Bob Parker, and analysts Greg Girard, Leslie Hand and Ivano Ortis, will provide perspective on potential emerging, longer-term trends to help industry executives hone their IT strategies and effectively leverage new business opportunities.

To register, please visit:

As a “preview” to the full list, IDC Retail Insights predicts the following three trends will make an impact on the retail industry in the coming year

Omnichannel retail, now at the heart of modern retail strategies, create a new set of operating rules for supply chain, customer experience, and merchandise optimization.

Retailers will come to grips with the relative lack of maturity when it comes to offering an engaged and genuine customer experience. Investments that create a unified brand experience will accelerate to make up ground.

Supply chains will evolve into Trusted, Efficient, and Effective (TEE) ecosystems that assure that the brand promises made to the consumer at the front end of a shopping episode are kept when executing on the delivery of the order regardless of channel.

For additional information about these predictions or to arrange a one-on-one briefing, please contact Sarah Murray at 781-378-2674 or Reports are available to qualified members of the media. For information on purchasing reports, contact; reporters should email

About IDC Retail Insights

IDC Retail Insights assists retail businesses and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Staffed by senior analysts with decades of industry experience, our global research analyzes and advises on business and technology issues facing the retail industry. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology market. IDC is a subsidiary of IDG, the world’s leading technology, media, research, and events company. For more information, please visit, email, or call 508-935-4490. Visit the IDC Retail Insights Community at