IDC: Robust Growth Expected for eBusiness Globalization Support Applications and Cross-Language Software Markets

FRAMINGHAM, MA – SEPTEMBER 10, 2001 – According to IDC, the worldwide ebusiness globalization support applications market will increase at a compound annual growth rate (CAGR) of 48.7% from $74.4 billion in 2000 to over $540 billion in 2005. Additionally, cross-language software revenues will achieve an overall CAGR of 28.7% and rise from $67.3 billion in 2000 to $237.5 billion by 2005.


"In the near future, the requirement for Web business globalization, combined with the increased functionality and maturity of Web-oriented solutions, will drive this anticipated market growth," said Steve McClure, vice president for IDC’s Speech and Natural Language Software program. "By 2005, less than 25% of Web users will live in the United Sates and over 70% will speak a primary language other than English. This shift is leading businesses to examine ways either to provide multilingual services using fully automated processes or to augment human service providers such as call center agents by using natural language processing software."

The continued growth of the global economy, the shortage of human translators and the advanced development of computers are factors that will enhance growth in the forecast period for both the ebusiness globalization support applications and cross-language software markets.

IDC’s recently published research, eBusiness Globalization Support Applications Market Forecast and Analysis, 2001-2005 (IDC #24860) and Cross-Language Software Market Forecast and Analysis, 2001-2005 (IDC #25093), presents a high-level view of the overall ebusiness global support applications and cross-language software markets in terms of revenue forecasts by primary market and operating environment, market trends, and leading vendors.

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About IDC

IDC delivers dependable, high-impact insights and advice on the future of ebusiness, the Internet, and technology to help organizations make sound business decisions. IDC forecasts worldwide markets and trends and analyzes business strategies, technologies, and vendors, using a combination of rigorous primary research and in-depth competitive analysis. IDC provides global research with local content through more than 700 analysts in 43 countries worldwide. IDC's customers comprise the world's leading IT suppliers, IT organizations, ebusiness companies, and the financial community. Additional information can be found at

IDC is a division of IDG, the world's leading IT media, research and exposition company.


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