Industry Expert Joins IDC’s Software Analyst Team

FRAMINGHAM, MASS., APRIL 4, 2000 – IDC today added significant punch to its already strong Software research team. Clare Gillan, IDC's Group Vice President of Applications and Information Access research, announced that Susan Feldman has joined the group as director of Document and Content Technologies research.

Feldman is well known and respected in the information technology research arena. She was founder and president of Datasearch, an independent consulting company that specializes in the Internet and information retrieval-related technologies. Clients of the firm include the U.S. Senate, the Illinois State Library, and H.W. Wilson Company.

Additionally, Feldman is a highly sought-after speaker on topics such as search engines. She has written regularly for publications such as Searcher Magazine, Online Magazine, Information Today, and The Information Advisor. Her article on Archiving the Internet, which appeared in Searcher Magazine, earned her the 1998 Excellence in Writing Award from UMI at Online 98 in London. Feldman also wrote the chapter on search engines for the 1999 volume of the Encyclopedia of Library and Information Science.

She was the first editor of the IEEE Computer Society's Digital Library News and a past president and founding member of the Association of Independent Information Professionals. Directing IDC's Document and Content Technologies program, Feldman will provide customers strong guidance on the many current and future technology investment and positioning considerations related to content management, spanning intranets, extranets, and the public Internet.

"With Sue on our team, IDC is poised to drive collaborative applications research to new levels," Gillan said. "In addition to her passion for analyzing the future of document and content technologies and more than 30 years of experience on which to base her analysis and opinions, Sue shares our commitment to providing responsible and timely guidance to our customers."

Simultaneous with this announcement, IDC also announced Software research vice president Steve McClure, who recently launched IDC's Speech and Natural Language research program, will take on the leadership of the broader Collaborative Applications team.

“Sue and Steve have been working with others across the Software team to develop models of the future collaborative applications landscape in light of hot topics such as content 'supply chain' management, universal information access, intelligent content and knowledge management, globalization, internationalization, localization, and advanced user interfaces," Gillan said. "With these strong additions to our team, we are entering an exciting new era in IDC's Collaborative Applications research."

Sue Feldman can be contacted at IDC at starting in May 2000.

For more information on IDC's Document and Content Technologies research program, contact Pat Duhl at 949-442-4038 or at

About IDC

IDC delivers dependable, relevant, and high-impact data and insight on information technology to help organizations make sound business and technology decisions. IDC forecasts worldwide IT markets and technology trends and analyzes IT products and vendors, using a combination of rigorous primary research and in-depth competitive analysis. IDC is committed to providing global research with local content through more than 500 analysts in 43 countries worldwide. IDC's customers comprise the world's leading IT suppliers, IT organizations, and the financial community. Additional information can be found at

IDC is a division of International Data Group, the world's leading IT media, research, and exposition company.

# # #

All product and company names may be trademarks or registered trademarks of their respective holders.