IT Managers Cautiously Confident About Spending in 2002, IDC Hardware Survey Reveals

LONDON – APRIL 8, 2002 – Research undertaken among a representative sample of IT managers in Europe shows that most feel their 2002 budgets will remain at 2001 levels or increase slightly over 2001.


Other findings include:

65% of those intending to purchase notebooks in 2002 did not anticipate that these would replace desktop systems

32% of the sample stated that PC renewal was "Very Important" or "Important" to their business in 2002, but only 6% said installation of a wireless network was "Very Important" or "Important"

Despite the current focus on total cost of ownership (TCO), price is still seen as the most important criteria for purchasing a notebook, with TCO coming third in the list

The vast majority of organizations deploying smart handheld devices (SHDs) as part of their infrastructure see them as being additional devices to their companies' notebooks rather than replacing notebooks *Manageability is the key criteria for companies selecting SHDs

Of the organizations which had A3 printing capabilities, IT managers rated A3 color laser as being more valuable to their company than A3 mono laser or A3 Inkjet

Despite the hype surrounding appliance servers over the past couple of years 44% of organizations had not heard of these systems. However, of those organizations that had deployed appliance servers 31% used them to replace general-purpose systems

By contrast 61% of companies that had deployed rack-mounted servers had used them to replace general-purpose machines

Server consolidation is a clear market reality with 42% of businesses either having a server consolidation strategy or working on developing a strategy

Systems management came out as the biggest challenge for IT managers in running their company's servers

Commenting on these results Chris Ingle, Group Consultant for IDC's EMEA Systems Group, said: "This is a very interesting set of results. We continue to see caution among large businesses, delaying their deployment of relatively new technologies such as wireless networks. However, businesses of all sizes are still willing to spend on infrastructure rationalization – for example, server consolidation -and on well costed projects such as PC renewal."

IDC's Western European IT Manager's Report (IDC #GE22J) examines user perceptions, needs and drivers in today's marketplace. Products covered include PCs, smart handheld devices, printers and peripherals, and servers and infrastructure. To find out more about this important piece of research please contact Chris Ingle, Group Consultant for IDC's European Systems Group, on tel: +44 (0) 20 8987 7119 or email

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