Job Satisfaction Survey from IDG’s Computerworld Reveals ‘Grin and Bear It’ Mentality Among IT Professionals

FRAMINGHAM, MA – NOVEMBER 25, 2002 – IDG's Computerworld, the newsweekly for IT leaders, today announced the results of its annual IT professionals' Job Satisfaction Survey. Computerworld polled more than 1,400 IT workers and managers, and learned that respondents were generally happy with the essential parts of their jobs, such as compensation, relationships with their IT peers and supervisors, and physical work environment. However, headcount reductions and shrinking IT budgets appear to have contributed to dissatisfaction in other aspects of IT professionals' careers.


Only 24% of participants indicated that they were happy with their opportunities for career advancement, down from 30% in the 2001 survey. A staggering 69% did not think they were working up to their full potential, perhaps due in part to a lack of technical training, a complaint logged by 45% of survey respondents.

The survey also revealed that respondents were not immune to the current economic woes, as 56% noted headcount reductions and 58% pointed to slashed IT budgets at their company over the past 12 months. The poor economy aside, 48% of survey respondents were satisfied with their job security, and 40% were not even looking for jobs.

If they were looking for a new job, few respondents were eager to leave the confines of the industry, even with the continued slump in the IT economy. An overwhelming 89% of participants did not regret their decision to pursue a career in IT, which tops last year's mark of 60%. In addition, only 8% indicated that they would consider moving to a position outside the IT industry.

Reasons for the commitment to an IT career can be seen in respondents' responses about their co-workers, salary and work environment. A strong majority – 75% – were satisfied with their relationships with their IT peers, while 59% were satisfied by their relationship with their supervisor. In terms of salary, 54% of participants were happy with their wage, while 59% were pleased with their physical work environment.

"Even though we know that IT professionals love their work, and will keep on doing more with less, there's a clear warning to employers in our survey numbers," said Maryfran Johnson, editor in chief of Computerworld. "Once the economy strengthens, that 40% of IT workers who aren't searching for new jobs today will be out there looking – especially if their own companies fail to provide career advancement or training opportunities."

The survey data was compiled from responses to an online questionnaire, posted at for one week in August 2002. The survey received 1,416 responses from professionals with titles ranging from CIO to help desk operator and represented a wide range of industries and company sizes. The complete results and methodology of the survey are available in the November 25 print edition of Computerworld, and online at

About Computerworld

Computerworld is the only integrated media company focused exclusively on the information needs of IT Leaders – those who manage and implement technology in Global 2000 organizations. The company's flagship weekly newspaper – along with its Web site and conference series for IT Leaders – form the U.S.-based hub of the world's largest (58-edition) worldwide IT media network. Publishing since 1967, Computerworld has been recognized numerous times by Folio: Magazine and the Computer Press Association as the best computer newspaper, and was named to the "Media Power 50" in 2002 by Crain Communications' BtoB Magazine. Winner of more than 70 print and online editorial awards since 1998, Computerworld has a newspaper circulation of 202,000, a total print audience of 1,846,000 (according to IntelliQuest CIMS v.9.0), and an online audience of 800,000 unique monthly visitors (according to DoubleClick). Breaking news and resources for IT Leaders are available at

About IDG

Computerworld is a business unit of IDG, the world's leading technology media, research and event company. IDG publishes more than 300 magazines and newspapers and offers online users the largest network of technology-specific sites around the world through (, which comprises more than 330 targeted Web sites in 80 countries. IDG is also a leading producer of 168 computer-related events worldwide, and IDG's research company, IDC, provides global market intelligence and advice through 51 offices in 43 countries. Company information is available at