New millennium top 10 predictions revealed at IDC’s European IT Management Forum in Barcelona

AMSTERDAM — 03/10/2000 — For the first time, IDC's European Services team has compiled its predictions in a single document and will present their first predictions for the new millennium at IDC's European IT Management Forum March 27 and 28, 2000, at the Hotel Arts, Barcelona. These predictions are grouped against the background of these three market-shaping themes:

* New services-related opportunities * New services-related challenges * Infrastructure-enabled service delivery effectiveness

Before distributing the results to the attendees, IDC will be hosting a special press briefing breakfast on Monday, March 27 to present and discuss its analysis of the future. This will give all registered press both an early viewing of this new report as well as the opportunity to quiz the analysts on their forecasts.

Twelve months ago, IDC predicted the Internet would propel Europe's IT services industry through an identity crisis. Indeed, skill shortages aside, the Internet continues to be the largest single factor in the reshaping of Europe's IT services industry into a business services industry. As this transformation takes place, IDC predicts changes that will be brought about by opportunities created by demand for new services, challenges for incumbent service providers, and the use of enhanced infrastructure to dramatically redress service delivery metrics. Europe's IT services industry has been instrumental in raising the competitiveness of businesses in Europe: With its ascent into business services, the industry stands to become an invaluable part of the business community and infrastructure.

IDC's European IT Management Forum will provide presentations on understanding developing business IT strategies, how to keep pace with new applications and staying up to date with the most cost effective infrastructure management solutions. IDC's forum speakers will demonstrate how successful suppliers need to develop a wide range of new hybrid skills and will explore the role of specialist professional organisations such as marketing, advertising and interactive agencies which will often be part of the solution.

For additional information on IDC's European IT Management Forum 2000 or to register, please visit or call +32 2 626 13 92.

About IDC

IDC delivers dependable, relevant, and high-impact data and insight on information technology to help organizations make sound business and technology decisions. IDC forecasts worldwide IT markets and technology trends and analyzes IT products and vendors, using a combination of rigorous primary research and in-depth competitive analysis. IDC is committed to providing global research with local content through more than 500 analysts in 43 countries worldwide.

IDC's customers comprise the world's leading IT suppliers, IT organizations, and the financial community. Additional information can be found at

IDC is a division of International Data Group , the world's leading IT media, research, and exposition company.

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