Salaries Increasing, Workloads Reasonable, but Job Security Uncertain and Stress Levels Still High – Even at the ‘Best Places to Work in IT’

FRAMINGHAM, MA – JUNE 14, 2004 – IDG's Computerworld Polls Nearly 17,000 Technology Professionals in 11th Annual Survey to Rank Top 100 IT Workplaces Could the technology rebound finally be under way? A look into Computerworld's annual survey of information technology (IT) workplaces, published this week, points to some strong signs of recovery. According to the survey, 100% of the companies chosen for this year's list have budgeted for salary increases for technology workers in 2004 and 75% of respondents rate employee morale at their companies as excellent, very good or good. Despite the good news, though, only 62% feel their jobs are secure.

Computerworld's 11th annual Best Places to Work in IT feature ranks the top 100 work environments for technology professionals, based on extensive IT employee surveys and a comprehensive questionnaire regarding company offerings in categories such as benefits, diversity, career development, training and retention. The ranking appears in today's print issue of Computerworld and is available online at

Key to determining this year's rankings were surveys of approximately 17,000 employees from all levels at companies considered for the list. Other key findings include: 75% are very satisfied or satisfied with their current salary; and 69% are very satisfied or satisfied with work/life balance. However, despite the satisfaction 81% report their work environments as being very stressful, stressful or somewhat stressful.

Survey respondents were also asked about top retention methods. This year a flexible work schedule edged up slightly over last year, from the No. 3 method in 2003 to No. 2 method in 2004. However, money still talks: competitive salaries and benefits plus bonuses and tuition reimbursement round out the list of top retention methods.

Computerworld's Top 10 Best Places to Work in IT for 2004 are:

1. American Fidelity Corporation Oklahoma City, Okla.

2. University of Miami Coral Gables, Fla.

3. VSP (Vision Service Plan) Rancho Cordova, Calif.

4. J.B. Hunt Transport Services Inc. Lowell, Ark.

5. QUALCOMM Incorporated San Diego, Calif.

6. CDW Corporation Vernon Hills, Ill.

7. NRECA Arlington, Va.

8. Minnesota Life Insurance Company St. Paul, Minn.

9. UPS Atlanta, Ga.

10. Universal Health Services King of Prussia, Penn.

"We were tremendously gratified by the reader response to our 'Best Places to Work' survey this year, which was 30% higher and represents the views of nearly 17,000 technology professionals," said Maryfran Johnson, editor in chief of Computerworld. "The most-desired benefits have remained consistent in recent years. IT pros still want access to leading-edge technologies, training and flexible work schedules. But our Best Places companies often go beyond those measures to provide much deeper levels of job fulfillment."

In order to be considered for the Best Places to Work companies needed to have a minimum of $250 million in revenue and 100 IT employees. The average Best Places to Work company has been in business for 73 years with annual revenues of $13.3 billion, which contributed to an average IT budget of $301 million. In addition, Best Places to Work averaged more than 47,067 total employees, with IT departments of 1,380.

Visit to view a complete list of 100 Best Places to Work findings. This site also features a detailed methodology, interactive charts and graphs, and additional rankings for specific categories, including benefits, retention, career development, diversity and training. To speak to a Computerworld editor for more information, please contact Erin Keefe, Marenghi Public Relations, at (781) 915-5009 or

About Computerworld

Computerworld, the "Voice of IT Management," is the most trusted source for critical information needs of senior IT management. Computerworld's integrated offerings form the U.S.-based hub of the world's largest (58-edition) global IT media network through its weekly publication, website, focused conference series and custom research. In the past five years alone Computerworld has won more than 100 print and online awards for editorial and design excellence surpassing its direct competition by an order of magnitude. Recognition includes a Jesse H. Neal Award for "Best News Coverage" and the 2004 American Business Media's first annual Timothy White Award for journalistic integrity and editorial courage bestowed to editor in chief, Maryfran Johnson. In print since 1967, Computerworld is the source for information technology management with a guaranteed rate base of 180,000, a total print audience of 1,869,000 (IntelliQuest CIMS v.10.0), and an online audience of over one million unique monthly visitors (DoubleClick).

Computerworld is a business unit of International Data Group (IDG), the world's leading technology media, research and event company. A privately-held company, IDG publishes more than 300 magazines and newspapers including Bio-IT World, CIO, CSO, Computerworld, GamePro, InfoWorld, Network World, and PC World. The company features the largest network of technology-specific Web sites with more than 400 around the world. IDG is also a leading producer of more than 170 computer-related events worldwide including LinuxWorld Conference & Expo(R), Macworld Conference & Expo(R), DEMO(R), and IDC Directions. IDC provides global market research and advice through offices in 50 countries. Company information is available at