Social Networking Tools Stimulate Government Operational Efficiency and Transparency, Government Insights Research Finds ; Technology Fuels Administration’s Goal of “The Democratization of Data”

FALLS CHURCH, Va. – May 4, 2009 – The creative use of social networking tools, which offer rich media sharing, integrated communications, and information exposure, are helping to stimulate government operational efficiency and transparency, according to leading independent research and advisory firm, Government Insights, an IDC company.

The new Government Insights research report, Social Networking and Takin' Care of Business Every Way (Doc #GI215803) reveals that social networking applications have established a foothold in private enterprises and the public sector alike. A recent IDC survey found that more than 15% of government/education responders worldwide are posting to blogs or wikis and/or participating in social networking to conduct business. While less pervasive than some private industries, governments are increasingly adopting Web 2.0 applications to respond to transparency mandates and to leverage efficiencies.

"Many federal employees recognize the opportunities for cost savings and improved acquisition process efficiency through the use of social networking tools," said Adelaide O'Brien, research manager, Government Insights. "We believe that President Obama's administration will encourage agencies to use Web-based technology to open up government to citizens, and seek citizen response and involvement in government processes."

This is evident through the appointment of Vivek Kundra as Federal CIO, whose mission is to achieve the administration's goal of ensuring government is run in the most secure, open, and efficient way possible. According to the Government Insights article, Kundra as Federal CIO: Let the Democratization of Data Begin, March 06, 2009), by "democratizing" data, Kundra envisions more citizen participation in government, more technology innovation from the private sector, and deeper collaboration between the public and private sector regarding the use of technology.

To arrange a one-on-one briefing with Adelaide O'Brien, or to learn more about Government Insights research, please contact Sarah Murray at 781-794-3214 or In addition, the full report is available to qualified members of the media. For more information on obtaining or purchasing Government Insights reports, contact

About Government Insights, an IDC Company

Government Insights, an IDC company, provides government organizations and IT vendors who serve them with research-based advisory and consulting services that enable government executives to maximize the value of their technology investments; minimize technology risk through accurate planning; benchmark themselves against industry peers; adopt industry best practices for organizational/technology alignment; make more informed technology decisions; and drive technology-enabled performance and innovation. Government Insights provides full coverage of the government value chain, with special emphasis on developing and employing strategies that leverage IT investments to maximize organizational performance. Staffed by senior analysts with significant experience in government, Government Insights provides a portfolio of research and advisory services that are relevant to the needs of both the government and IT vendor communities. IDC is a subsidiary of IDG, the world's leading technology media, research and events company. For more information go to