Survey Shows 36% of Respondent Companies Considering Pocket PC

FRAMINGHAM, MA – OCTOBER 9, 2001 – As users demand more and more from their handheld devices, industry heavyweights are maneuvering for platform dominance. Results from IDC's mobile enterprise survey show Microsoft's Pocket PC is clearly threatening Palm's market position. Approximately 36% of respondent companies (which will have at least 500 handheld devices in use) are "planning on" or "considering" Pocket PC for standardization. This compares to just 20.9% of respondents that are planning on or considering standardizing on Palm OS devices.


"Corporations of all sizes are beginning to adopt handheld devices as genuine productivity tools," said Travis Glasson, research analyst for IDC's Mobile User service. "Despite economic uncertainty and tight IT budgets, companies are now seriously evaluating their handheld options. Palm has become a household name because of its skill in meeting the needs of individual users, but in the enterprise it's going to face formidable competition from Microsoft's Pocket PC platform and partners."

According to IDC, a number of notable industry developments are affecting corporate adoption of handhelds. "The recent debut of Pocket PC 2002 with critical features, such as VPN support and a terminal server client, positions Pocket PC-based handhelds as powerful tools within the enterprise," said Randy Giusto, vice president of IDC's Wireless and Mobile Device research. "In addition, support from enterprise-centric vendors such as Hewlett-Packard, Compaq, Symbol Technologies, and Toshiba bring immediate integration support to the platform."

Key Findings

· Pocket PC looks poised to make gains among companies using large numbers of devices

· Competition among hardware and platform vendors will be intense: no player has yet established a dominant enterprise position

· Wireless will drive more enterprises to adopt handhelds

· Value-added resellers and systems integrators are currently key channels, but buyers want to move to direct purchasing

IDC's upcoming research, Mobilizing the Enterprise: Handheld Devices (B75707), presents survey results from more than 1,100 corporate technology buyers and IT managers. Timely and detailed information about the changing work habits, usage patterns, and purchasing preferences of mobile users is provided. Topics covered in this research include company purchase plans by brand and operating system, support plans, purchase methods, company preferences in mobilizing employees and applications, and handheld device purchase criteria.

To purchase this research, contact Cheryl Toffel at 1-800-343-4952 extension 4389 or at

About IDC

IDC is the foremost global market intelligence and advisory firm helping clients gain insight into technology and ebusiness trends to develop sound business strategies. Using a combination of rigorous primary research, in-depth analysis, and client interaction, IDC forecasts worldwide markets and trends to deliver dependable service and client advice. More than 700 analysts in 43 countries provide global research with local content. IDC's customers comprise the world's leading IT suppliers, IT organizations, ebusiness companies and the financial community. Additional information can be found at

IDC is a division of IDG, the world's leading IT media, research and exposition company.

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