U.S. Spending on Medical Transcription Outsourcing Services Will Reach $4.2 Billion in 2008, IDC Study Reveals

FRAMINGHAM, MA – January 12, 2005 – The medical transcription outsourcing market has had to weather financial scandals, medical privacy threats, and offshoring trends that have threatened to decimate the U.S. market. Oddly, none of these factors has been sufficiently lethal to wreck or even weaken the transcription outsourcing industry that has grown around this important back-office task, mainly because it is crucial to the healthcare industry. In fact, new research published by IDC reveals that U.S. spending on medical transcription outsourcing services totaled approximately $2.3 billion in 2004. IDC forecasts that the market will increase to $4.2 billion in 2008, with a five-year compound annual growth rate (CAGR) of 16.1%.

"Medical transcription outsourcing is not as high profile, or even headline demanding, as IT needs around other healthcare issues such as the electronic medical record," stated Scott Tiazkun, program manager for IDC's U.S. IT Opportunity, Healthcare research. "What is important to remember is that information from medical transcriptions will be valuable in populating many fields of information in electronic medical records, and in some cases today acts as a de facto medical record."

IDC's research shows that although much medical transcription is still being performed with antiquated technology, IT vendors are springing up to provide this business process with new technology and more efficient and accurate ways to deliver a quality product to healthcare providers. A side benefit will also be reduced medical error rates.

Among the key findings presented in this forecast document are the following:

— Medical transcription outsourcing in the United States will remain in high demand due to new initiatives around the electronic patient record, as well as HIPAA regulations that demand that certain health records do not make their way overseas.

— Although there is some consolidation among larger players, the medical transcription outsourcing market is so overpopulated with smaller providers that consolidation is practically meaningless. Therefore, IT vendors need to make IT solutions and technology available at a price point that makes sense to technology companies that are the equivalent of mom-and-pop operations.

— Ultimately, hospitals and other healthcare providers need transcription information to be integrated into hospital systems so it feeds the overall information systems. Therefore, transcription companies need to embrace technologies (Web-based and otherwise) that will allow their customers to do so.

This IDC study, U.S. Medical Transcription Outsourcing 2004-2008 Forecast and Analysis, (IDC #32609) provides an overview of the current state of the medical transcription outsourcing market in the United States and how recent trends are impacting spending in this area. The report includes IDC's forecast for U.S. spending with regard to medical transcription outsourcing services as well as a discussion of some leading vendors addressing this market segment. The report concludes with recommendations to outsourcing vendors that are targeting the medical transcription outsourcing sector in the United States.

To purchase this document, call IDC's Sales hotline at 508-988-7988 or email sales@idc.com.

For more information about IDC's Vertical Industry Research, please contact Virginia Lehr at 508-935-4188 or email vlehr@idc.com.

About IDC

IDC is the premier global market intelligence and advisory firm in the information technology and telecommunications industries. We analyze and predict technology trends so that our clients can make strategic, fact-based decisions on IT purchases and business strategy. Over 700 IDC analysts in 50 countries provide local expertise and insights on technology markets. Business executives and IT managers have relied for 40 years on our advice to make decisions that contribute to the success of their organizations.

IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. Additional information can be found at www.idc.com.

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