Web Services Presents Multi-Million Dollar Opportunity and Competitive Challenges to Services Firms, IDC Finds

FRAMINGHAM, MA – MARCH 6, 2003 – Most IT services players are embracing the Web services movement with various investments and involvements for the multi-million dollar opportunity as well as for competitive reasons, a new study from IDC reveals. According to this new report – which profiles 14 services firms that offer a suite of Web services-related service offerings – growth in the U.S. Web services-based professional services market far outpaces growth in the U.S. consulting and system integration markets.


"In order to capitalize on the multi-million dollar Web services opportunity, services vendors need to form alliances with partners who are actively involved in this market and whose products scale and perform well for their clients business and IT needs," said Sophie Mayo, director, Web Services Implementation and Dynamic Commerce Services research. "Services vendors must also strengthen their capabilities for delivering on specific opportunities within each vertical industry segment they target."

Key findings included in the report show that most firms are creating a continuum of offerings around Web services, including consulting, integration, training, and support. Some firms have embedded their Web services capabilities within existing offerings, while others provide specific Web services programs. Few others offer Web services-specific managed services. All plan on increasing the number of skilled staff either by training existing staff or hiring additional consultants.

In addition, IDC learned that all the firms profiled are keen on extending or forming new relationships with select technology vendors that sell elements of Web services-based solutions. Interoperability of these elements will be important. The IDC study also shows that the key industry segments targeted by theservices firms profiled include financial services, government, manufacturing, business services, healthcare, high-tech, and telecommunications.

The purpose of this study is to help professional services firms, their customers and alliance partners differentiate the capabilities of professional services firms that offer a suite of Web services-based professional service offerings. Details on the companies, their service offerings, pricing strategies, partnerships, projects, and competitive positioning are provided in individual profiles.

The companies profiled include Accenture, Avanade, BearingPoint, Cap Gemini Ernst & Young, Computer Sciences Corp., Deloitte Consulting (soon to become Braxton), EDS, Hewlett-Packard, IBM Global Services, netNumina, Sapient, SBI & Company, Sun Microsystems, and Wipro Technologies.

To purchase this document, Web Services: 14 IT Services Companies En Route to Innovative Implementations, Profiles and Analysis, (IDC #28845) call IDC's sales hotline at 508-988-7988 or email sales@idc.com.

For additional information about IDC’s Web Services Implementation and Dynamic Commerce Services research, please contact Virginia Lehr at 508-935-4188 or email vlehr@idc.com.

About IDC

IDC is the foremost global market intelligence and advisory firm helping clients gain insight into technology and ebusiness trends to develop sound business strategies. Using a combination of rigorous primary research, in-depth analysis, and client interaction, IDC forecasts worldwide markets and trends to deliver dependable service and client advice. More than 700 analysts in 43 countries provide global research with local content. IDC’s customers comprise the

world’s leading IT suppliers, IT organizations, ebusiness companies, and the financial community. Additional information can be found at www.idc.com.

IDC is a division of IDG, the world’s leading IT media, research, and exposition company.


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